Chapter 1: Introduction

The blog report will describe the tourism blogs that will feature strong headlines for attracting travel-loving people. It will use a clear paragraph to understand a single idea for the specific tourism management factors. The blog report will also include the descriptive and engaging techniques for the clear concepts. The blog report will improve the readability and reader-helping factors of the informal scan. The blog report will encourage business development practices with tourism management factors. It can be seen that vague, ambiguous and contradictory development factors with respective distinctions (Garden, 2012). This blog report will describe the global tourism management practices in specific organisational factors. The tourism management will elaborate on the international tourism practices of the business development with tourism organisational factors. The tourism population can be demanding for broader regulation. The tourism principle will be elaborated on the tourism demands for travel, considering factors with travel satisfaction. The travel perspective will offer a variety of tourism concerns with motivational practice. The holidays will be suggested the travel management factors with tourism practice. The travel motivation will be established by the marketing professional management factors, with particular environmental practices. The travel motivation can be escaping the social integrating factors with long-desired achievements (Holloway and Humphries, 2021). The report will elaborate on tourism products and analyse the key components of the tourism sector. This will evaluate the roles and functions of the different stakeholders in the tourism practices with the British Airways tourism product management factors. This will also demonstrate the tourism quality practices of the challenging and opportunity management factors. The research findings will be tourism-focused with quality and sustainable offers of the travel practice. The report will describe the customers' satisfaction and competitive offers of the final travel management factors. Moreover, the research will present the travel management findings of the relevant digital platform in tourism practice.

Chapter 2: Comparative Organisational and Stakeholder Analysis

2.1 Organisational Overview

British Airways was formed in 1974 from two state-owned airlines with European international flight practices. The organisation focused on informative practices with long-haul international routes in flight management factors. In the late 1930s and 1940s, British Airways was several pioneer of the business airline with international commercial practices. The business acquisition will be formative for the major airlines' practices of the BOAC and BEA. BOAC is known as British Overseas Airways Corporation, and BEA as British International Airways. The organisation was developing a significant merger in the competitive landscape of the tourism business. In 1987, the airways company's privatisation with airline practices with greater commercial freedom. The organisation will develop the expansion for the partnership practices with global aviation players of the routes and fleet practices in the specific tourism management factors. The organisation developed the airways operational factors with civilian organisational matters, which victory civilian development practice (Britishairways, 2024). British Airways will be developing tourism management for Walt Disney World tourist practices. Walt Disney World Resort was opened in 1971 near Orlando in Florida. The resort was developing the focus of creating factors of the destination theme park with Disneyland. The resort passed away with the completion of the project, with early development for the secret destination inception and vision of the unique development features. Walt Disney World has significant impacts on central development matters with tourism destination development. The resort tourism practice will be developing the major tourism attractions of the significant tourism region. They are always involved in continuous innovation with new attractions, experiences and shows with premier development practices. The resort is developing the immersive experience with areas and attractions of shows, and new experiences for the traveller. This new attraction development will create more jobs for local people in the significant development practice (Disney Experiences, 2023).

      

                                              Figure: Walt Disney World                                                   

                                                                  Source: (Wood, 2024)       

    

                                                                       Figure: British Airways

                Source: (Britishairways, 2024)

2.2 Stakeholder Analysis

Every organisation includes certain stakeholders and also analyses their behaviours to identify their expectations. Companies measure their influence to detect their impacts on business activities or organisational operations. This can help companies to build and adopt an effective and suitable plan to meet the expectations of individual stakeholders and keep them satisfied, to reduce negative impacts on business operations, and remain competitive in the market. On the other hand, stakeholder analysis can help in recognising the ethical expectations, besides their organisational behaviours (Olkkonen, 2015).

British Airways

Employees: It is found that British Airways is efficient in providing training to its employees to become aware of the organisational values and purposes, which help them to generate performance aligned with the organisational mission. Also, British Airways offers a flexible and positive work environment which encourages employees to produce the best performance in serving customers. On the other hand, the employees emphasise excellent performance through effective interaction, caring and being open-minded to deal with different customers from different backgrounds. All these help in driving success for the company (Britishairways, 2025). This organisation has been operating with 34,000 employees worldwide. The employees maintain all the regulations, manage resources, enhance organisational efficiency, etc. (BA, 2025).

Customers: This organisation is efficient in offering services to over 40 million consumers each year. This organisation is focused on the generation and improvement of its services according to the behaviours, preferences and requirements of its target audience. The satisfied customers can help in improving the profitability and revenue of BA to lead to success (Routesonline, 2025).

Investors: The major stakeholder or investor of this organisation is IAG (International Consolidated Airlines Group), which is a Spanish organisation. This holds a large amount of BA and plays a pivotal role in investing and raising funds to improve its technologies and modernise its equipment and services (Centreforaviation, 2025).

Walt Disney World

Employees:     The employees of this organisation are committed to offering high-quality services to their target audience or customers by operating with care and integrity with people. Also, the employees play a crucial role in generating creative services to drive growth (Thewaltdisneycompany, 2024). In the UK, around 2,600 employees control the organisational activities of Walt Disney World (Iabuk, 2025).

Customers: This organisation offers personalised experiences to meet the expectations of its consumers and satisfy them. The customers of this organisation play a pivotal role in developing its services and products based on the preferences of the customers. This organisation is efficient in enhancing customer experience by focusing on the customer details (Morgan, 2022).

Investors: The major shareholders of this organisation are BlackRock, Vanguard Group Inc., LLC, State Street Corp, Kingstone Capital Partners Texas, etc. Besides, this organisation has three individual investors, including Kevin Landsberry, Bob Iger and Christine McCarthy. All these investors are efficient in raising capital and funds for this organisation to improve its services and products, to navigate growth and success by retaining its competitiveness in the market.

Chapter 3: Strategic Comparison – Challenges and Opportunities

3.1 Tourism Product Development

British Airways has core products with air transportation services, including flight development factors. They also provided the flight entertainment and meals for the tourists' practice. The organisation are involved with airport transfers and vacation packages with flights and hotels. The travel management practices also involve safety, efficiency and customer service development. British Airways offers a wide range of tourism destinations of the travel requirements. They also emphasise service quality and luxurious travel with premium service of development. They are also developing their loyalty programs with repeat business in travelling management for frequent reward flyers. The organisation will cultivate the brand images for reliability, commitment and safety measures with customer satisfaction. They are mainly targeted at business travellers and leisure travellers in the global connectivity. The organisation are also providing premium and reliable customer service with travelling management factors. They are also involved in digital innovation with travel plans for customer experiences. British Airways also operates the free selection service with customer features (Britishairways, 2025). British Airways has loyalty experiences for accessibility improvement with a loyalty programme for adjustments. The organisation is also developing artificial intelligence and machine learning practice for innovative development practice. The organisation will optimise the schedules and minimise the inconvenience for the decisional support system of the tourism operational development. They are also enhancing the customers' experiences with new websites and applications of personalised experiences. They are also developing the sustainable initiative with hydrogen-powered aircraft for tourism management. They are also developing their service quality practices of seat comfort and ground service with customer service development practice (Efthymiou et al. 2019).

On the other hand, Walt Disney World offered a value proposition with immersive experiences in wonder and escapism. The organisation are also involved in high-quality entertainment the appealing to a wide range of travel experiences. Disney invested the immersive experiences for the high-quality practices of the emotional connection. Disney prioritise family-friendly festivals of the wonder world development matters. The business development practices will create the storytelling factors of the welcoming factors of the vocational offers in the wide-ranging factors. They are also offering the entertainment experience and travelling memories with a family environment in the business development practices. They are also provided the travelling opportunities with beloved Disney characters with an immersive travel experience. The family-friendly atmosphere is present in this travelling practice of the themed development factors. They also cater the diverse age groups' travel experience with world-class tourism development manners. The resort was targeted the families, couples, and immersive entertainment experiences with travel entertainment experience (Williams, 2024). Walt Disney World are involved in audio-animatronics development for innovative practices. The technology monorail innovation with travel experience. They are also investing in sustainable initiatives with waste management factors. The organisation are also involved in accessibility with travellers' experience for the overall immersive tourism management factors. They are also designed as unique theming for the travel design elements in the innovation quality experience. They will also ensure machine learning features with customer experience development (Adjali, 2025).

3.2 Strategic Challenges and Organisational Responses

Sustainability: British Airways relies the fossil fuels, with carbon emission issues in environmental negative impacts. The company also face carbon removal techniques issues with substantial reduction management. The airline is also facing the high costing issues with sustainable aviation fuel and significant practices. They also have food waste issues in the sustainable matters of the recycling initiatives (Lo, 2025). However, Walt Disney World are also involved in the sustainable sourcing of tourism products and services. The organisation are also designing the environmental building issues with technological impacts. They are also engaging the community engagement issues as sustainability issues factors with the tourism factors (Green Digest, 2024).

Solution: British Airways is investing in new aircraft, which can replace their old aircraft with the efficient development factors. The organisation are also involved in sustainable aviation fuels for significant development with sustainable initiatives. They are also increasing their renewable energy, with 90% ground emissions from their significant development practices. The organisation provides the customer engagement strategy for sustainable practices (British Airways, 2025). On the other hand, Walt Disney World promotes conservation for the funding experience of sustainable development. They are also developing renewable energy for sustainable and eco-friendly practices. The organisation are also implementing water conservation with resorts and parks. They also invented reusable items for their tourist matters in conserving resources (Thewaltdisneycompany, 2022).

Cost Pressure: British Airways is facing significant fuel price issues in the costing factors. The organisation are also involved in general inflation of tourism practices. They are also facing operational complexity in a realistic development manner. The airlines are also facing competition issues from the low-cost carriers for organisational competition. This issue also increased the rising cost with passenger demand. The cost-cutting measure led the IT glitches and baggage problems (Fitch Ratings, 2022). Walt Disney World are also increasing the ticket price for national inflation rating matters. They are also removal-free perks of the lighting and new costing matters of the costing pressure. They are also increasing spending for services with guest experience issues in tourism business matters (Wdwmagic, 2025).

Solution: To mitigate the costing pressure issues, British Airways is involved in modernising the fleet of the airline. They optimise the resource allocation of the airline's cost-saving practices. The organisation are also diversifying revenue streams of cost-saving matters in the flight practices. They are also involved in engaging the stakeholders for the cost-saving development practices. British Airways also monitors industry trends and adaptation of customer behaviour management (Kennedy, 2024). On the other hand, Walt Disney World are involved the mitigating cost issues with maintaining proper time and duration. They are reducing the considerable savings with costing matters. They are involved in the food and beverage making factors with limited costing matters (French, 2025).

Digital Transformation: British Airways faces challenges with financial investment issues in digital transformation matters. They are also involved in the operational inefficiency issues of the real-time factors of digital transformation. There are cybersecurity issues with digital system matters of the airway experience. They have also developed significant barriers in technological development matters (Zaharia and Pietreanu, 2018). Walt Disney World are facing the complexity with digital ecosystem and technological factors. They are also integrating the service with technological issues in the tourism management factors. They are also requiring continuous innovative development issues in competitive market practice. They are also analysing the data security and privacy issues in the tourism security measures (Han, 2024).

Solution: British Airways is modernising the IT infrastructure with cloud migration, artificial intelligence power system and data-driven insights for mitigating the technological factors. They are also enhancing the operational resilience of the real-time practices in the technology performance.  They are involved in targeted digital twin technology factors of the real-time data factors with operational development practices (Airways, 2025). Walt Disney World are enhancing its guest experience development with mobile optimisation for technological development. They are also improving operational efficiency with organisational digital technological development practices. They are also embracing their technological emergence in metaverse integration of the digital technological development factors (IMD business, 2024).

Service Consistency: British Airways has service consistency issues with uncomfortable seats and poor in-flight entertainment for customers. They have also had subpar meal quality issues with the airways service. They are also facing recovery with the staff shortage issues in the pandemic. They have delays in communication leading to issues of servicing matters (Felice, 2024). World Disney World customers are facing increasing cost issues with free visiting matters of the guesting matters. They are also experiencing quality issues with the Disney park entry matters in the customers' experience. The organisation are also facing consistency service issues with a lack of empowerment of its customer service (Disney Institute, 2019).

Solution: British Airways was involved in an IT infrastructure assessment for the technological development factors. They are also developing operational improvements with the on-time performance of the tourism development factors. They are also enhancing customer experiences with proactive communication and personalised development to mitigate the consistent service issues of the organisational factors (Shen¹, 2023). Walt Disney World developed meticulous planning for mitigating the consistent service issues of the clear service matters. They are also empowering their staff for training in management practices for proper, consistent service management. Lastly, they are also involving the guest experience development features for consistent service development (Francis, 2023).

Chapter 4: Conclusion and Recommendations

4.1 Conclusion

The blog report on tourism management described the tourism component factors of British Airways and Walt Disney World. This evaluated the organisational roles and responsibility factors with broader development factors. This describes the stakeholders' management factors with the product management matters. The report assessed the challenges and opportunities of the functional management matters with innovation and partnership strategies. The report described the research findings for the digitalise development features. The report presented the recommended strategies of stakeholder management, sustainability and customer satisfaction enhancement methods of specific tourism industry factors.

4.2 Recommendation

Stakeholder management: The tourism organisation should identify the proper stakeholders for the tourism management practices development factors. They should develop the communication plan with channel establishment and frequency management of the organisational requirements. They should also develop strong relationship management with trust, empathy, collaboration and active listening features of the organisational factors (Lockhart, 2024). British Airways and Walt Disney World will maintain stakeholder management practices for tourism development. They will identify, analyse, and prioritise the stakeholders of the tourism management factors with practical development practice. They will develop the communication plan with established channels, frequency, content and feedback of the tourism development.

Sustainability: The tourism development factors should enhance sustainability with core strategic development. They should make their sustainability features a priority tourism practice of short-term development. They will ensure the sustainable initiatives as business development objectives with business strategy. They should also reduce their resource consumption and embrace circular economy principles of the supply chain development factors (Worldfavor, 2025). British Airways and Walt Disney World will follow more sustainability initiatives with the tourism management factors of the business management features. They will utilise the green technological development for the tourism factors of sustainable practices. Moreover, they will be investing in eco-innovation development factors of the sustainable tourism practices.

Customer Satisfaction: The organisation should focus on the personalised features of the proactive communication of customer satisfaction in tourism management factors. They should be mapping the customer's journey with their positive feedback and many more factors. They can monitor their continuous improvement with the customer satisfaction score for tourism improvement. They will use the data and feedback to refine the best tourism practices with customer satisfaction measures (Travel Booster, 2024). British Airways and Walt Disney World will maintain the strategy for enhancing customer satisfaction with tourism development factors. They will empower their staff for customer-helping measures with tourism development factors.

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